Shipping Policy
Shipping Policy
Welcome to durgachalisalyrics.co.in. This document provides an overview of our shipping policy for purchases made on our website. For any questions or concerns, feel free to contact our customer support team via Call/WhatsApp at +91-8955142837, available from 10:00 AM to 6:00 PM Indian Standard Time (IST), Monday through Saturday.
Order Processing Time
- Orders placed on weekdays (Monday to Saturday) before 12:00 PM IST will be processed and dispatched on the same day.
- Orders placed after 12:00 PM IST will be shipped on the next business day.
- Orders made during weekends or public holidays will be processed and dispatched on the next business day.
International Orders
For international customers, please note:
- Your package may be subject to import duties, taxes, or customs fees as per the regulations of your country.
- It is the customer’s responsibility to cover these additional charges.
- We recommend checking with your local customs office before placing an order, as these fees can vary significantly.
- Unfortunately, we cannot calculate or predict these charges in advance.
Delivery Timeline for International Orders
- Orders will be shipped within 2 business days after being placed.
- Delivery times range from 7 to 10 days after shipping, depending on the courier and destination country.
- The total estimated delivery time (from order placement to delivery) is approximately 9 to 12 days.
- Please note that customs clearance or local handling processes may cause minor delays, but we work diligently to ensure prompt delivery.
Tracking Your Order
After dispatching your order, we will send you a confirmation email with tracking details. You can use this information to monitor the status of your shipment directly on the courier’s website.
Returns, Refunds, and Exchanges
Your satisfaction is our top priority. Please refer to our Return and Refund Policy for detailed information on returns, refunds, and exchanges.
We are committed to providing you with a seamless shopping experience and efficient shipping services. Thank you for choosing durgachalisalyrics.co.in!